Help & guides
Everything you need to get a decision out of Carleeta
How to create your first report, read the verdict, run a live scan and manage your data. Can't find an answer? Email hello@carleeta.app.
Getting started
Your first report is free
Create an account and run a Bronze report — core checks, a risk score and a verdict — at no cost.
Create an account
Sign up with your email. The report engine is live on the web today.
Enter a registration
Give Carleeta a UK number plate and, if you have it, the asking price and mileage.
Get your free Bronze report
You get a verdict, a risk score and the essentials — with deeper tiers when you need them.
Reports explained
What every number means
A Carleeta report turns history and market data into one decision. Here is how to read it.
The verdict
Buy, Caution or Avoid — the headline call, backed by everything below it.
Risk score
A 0–100 score. Lower is safer; higher means more flags stacking up against the car.
Max bid
The number to refuse to go above — market value minus reconditioning and a margin.
Scan adjustment
When you run a live scan, the defects found repriced the max bid — you see the before and after.
Want to see one? Open the live sample report.
Live Scan
How the guided scan works
Fifteen guided stages. Carleeta watches through your camera, logs every defect with a confidence score, and reprices the deal in real time.
Grant camera access
The scan runs through your phone camera. Grant access when prompted — footage is only captured while a scan is running.
Walk the fifteen stages
Carleeta guides you stage by stage — wheels, panels, dashboard lights, engine bay and a cold start — telling you where to point next.
The AI logs every defect
Each stage is analysed for stone chips, kerbed alloys, worn tyres, warning lights and more, with a confidence score on every finding.
Your max bid repriced
Defects roll into a reconditioning estimate that adjusts your recommended max bid in real time, so the number reflects the car in front of you.
Fault finding
Diagnose a problem
Describe a symptom or enter a fault code and Carleeta explains the likely cause, severity and what to do next.
- Enter a warning light, a symptom or an OBD fault code — Carleeta identifies the likely cause.
- You get a plain-English explanation, a severity read and a sense of what repair it points to.
- Safety-critical faults are flagged clearly — never drive an unsafe vehicle, and use a qualified technician for repairs.
Data & privacy
What we collect and your control over it
We collect only what a report needs — and you can delete it whenever you want.
What we collect
Your account email and name, the registrations you look up, media captured during guided scans (uploaded to Google Cloud Storage), any fault evidence you submit, and usage telemetry to keep the service reliable. Full detail is in our privacy notice.
Deleting your account
Email hello@carleeta.app from your account address and we will delete your account and associated personal data. Your rights under UK GDPR are set out in the privacy notice.
Contact
Talk to a human
Stuck, or want to talk about an insurer pilot? We read every message.
Email us
We aim to help with reports, accounts, data requests and pilots.
FAQ
Common questions
Is Carleeta free to use?
Your first Bronze report is free at launch — core checks, a risk score and a Buy / Caution / Avoid verdict. Deeper Silver and Gold tiers are pay-per-report.
How much do reports cost?
Pricing is announced at launch (TBA). There are three tiers — Bronze, Silver and Gold — from the essentials to the everything report. Join the waitlist and launch pricing lands first in your inbox.
Is there an app?
The report engine is already live on the web. The iOS app is in final release gating and TestFlight is coming soon — join the waitlist to get an invite.
Which countries does Carleeta cover?
Carleeta is UK-only for now. Reports draw on UK sources such as DVLA and DVSA MOT history, so registrations must be UK plates.
What is the max bid?
The max bid is the number you should refuse to go above — worked back from the car's market value, expected reconditioning cost and a sensible margin. It is guidance to negotiate with, not a valuation you must pay.
How does the live scan change my report?
A live scan walks the car with you through fifteen guided stages and logs every defect it sees with a confidence score. Those defects feed a reconditioning estimate that adjusts your max bid in real time — you will see the before-and-after on the report.
Does Carleeta replace a professional inspection?
No. Reports and scans are AI-generated guidance to help you decide, not a substitute for a qualified technician or an official provenance check. Always verify finance, write-off, stolen and mileage markers with official or paid providers before paying.
What does Carleeta do with my camera and scan footage?
Media captured during a guided scan is uploaded to Google Cloud Storage and used to produce your report. See the privacy notice for what we collect, why, and how long we keep it.
Can I delete my account and data?
Yes. Email hello@carleeta.app from your account address and we will delete your account and associated personal data. The privacy notice sets out your full rights under UK GDPR.
Do you work with insurers?
Yes — there is a Claims Intelligence pilot for insurers built on the same live-scan engine. Email hello@carleeta.app to book a pilot conversation.